Legal access and account conditions
Our Legal terms explain when you may access the account, what details are needed for phone verification, and how we may pause access while checking account ownership or payment activity. Access depends on local law and is available where local law permits; you remain responsible for
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using the service from an eligible location. Payment records can relate to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, so names and references must match your account details. The same policy also sets expectations for account closure, disputed transactions, prohibited conduct and requests
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to correct personal data. Before you open an account, read the current Legal wording linked beside the account form. If a clause does not fit your situation in Medan or elsewhere in Indonesia, send the question through our support contact path before proceeding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.